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AI Agents

Autonomous agents that execute enterprise work, not chat demos.

Autonomous agents, multi-agent systems, tool use, and agent orchestration with human gates, MCP-ready integrations, and production observability.

Perspective

From chat interfaces to accountable action

Enterprise leaders do not need another chatbot. They need systems that intake requests, gather context, call internal APIs via MCP and tool contracts, draft outputs, and route exceptions, under explicit policy and with a record of every step.

InheritX designs agentic architectures around your operational reality: which tools exist, which actions require human approval, and where autonomy stops. Agents are observable workers, not opaque oracles.

Multi-agent patterns decompose complex workflows, research, triage, fulfillment, into specialized roles with shared memory, structured handoffs, and evaluation harnesses that catch regressions before production traffic does.

Capabilities

Principles we enforce

MCP and tool contracts, not prompt hope

Every external action maps to typed tool schemas, MCP-ready where appropriate, with timeouts, idempotency rules, and explicit failure modes.

Human gates on consequential actions

Payments, policy changes, customer commitments, and data exports pause for approval with full context attached.

Memory and traceable reasoning

Persistent memory, step-level logs, tool I/O capture, and replay tooling so operators can diagnose misfires without guesswork.

Cost and loop controls

Iteration budgets, model tiering, and circuit breakers prevent runaway token spend on stuck agent loops.

Capabilities

Agent surfaces beyond text chat

Same control plane, typed tools, HITL, and traces, applied to channels and runtimes enterprises now ask for by name.

Voice / real-time conversational AI

Telephony and real-time assistants with barge-in, latency budgets, and the same tool contracts and approval gates as text agents.

Computer-use and browser agents

Bounded UI automation where APIs do not exist, scoped credentials, step limits, and human publish on irreversible actions.

Real-time multimodal agents

Vision, voice, and tools in one loop for ops floors and service desks, still evaluated and logged like any other worker.

Long-running agent workflows

Checkpointed cases that outlive a single model call, durable orchestration (e.g. Temporal / Prefect) with human review stages.

How we engage

Agent delivery sequence

We ship narrow, high-value agent lanes before expanding orchestration breadth.

01

Workflow decomposition

Map the human process today, inputs, decisions, systems touched, and exception paths, before naming any agent roles.

02

Tooling & permission model

Wire MCP-ready or native integrations with least-privilege credentials scoped to each agent persona.

03

Single-agent pilot

Prove one lane end-to-end with evaluation datasets drawn from real cases, including edge and failure scenarios.

04

Multi-agent orchestration

Introduce supervisor and specialist agents with shared state, conflict resolution, and escalation to human queues.

05

Production hardening

Load testing, observability dashboards, on-call runbooks, and continuous eval in CI before full rollout.

Observable

Every tool call logged & replayable

Bounded

Autonomy limits by action class

Integrated

ERP, CRM, ticketing, custom APIs

Evaluated

Golden paths before each release

Fit

Agent pattern selection

High-volume triage with clear routing rules

Supervisor agent + specialist workers with queue handoff

Research across multiple internal sources

Planner agent with retrieval sub-agents and citation assembly

Long-running case work with state

Stateful agent with checkpointed memory and human review stages

Customer-facing actions with compliance risk

Draft-only agent with mandatory human publish step

FAQ

AI Agents FAQ

Agents reason over unstructured context and adapt within policy bounds; we still integrate with deterministic automation where reliability demands it.

Yes, via APIs, message buses, or controlled UI automation, scoped by tool contracts and approval rules you define.

Exception queues, rollback hooks, and eval alerts limit blast radius; high-risk paths never auto-commit without human sign-off.

Voice and real-time channels use the same agent runtime, tool policy, and audit trail as text. We add them when the workflow actually needs a phone or live audio path, not as a demo overlay.

Next step

Map this capability to your mandate.

A focused strategy conversation, constraints, systems, and what production readiness looks like for your organization.