MCP and tool contracts, not prompt hope
Every external action maps to typed tool schemas, MCP-ready where appropriate, with timeouts, idempotency rules, and explicit failure modes.
AI Agents
Autonomous agents, multi-agent systems, tool use, and agent orchestration with human gates, MCP-ready integrations, and production observability.
Perspective
Enterprise leaders do not need another chatbot. They need systems that intake requests, gather context, call internal APIs via MCP and tool contracts, draft outputs, and route exceptions, under explicit policy and with a record of every step.
InheritX designs agentic architectures around your operational reality: which tools exist, which actions require human approval, and where autonomy stops. Agents are observable workers, not opaque oracles.
Multi-agent patterns decompose complex workflows, research, triage, fulfillment, into specialized roles with shared memory, structured handoffs, and evaluation harnesses that catch regressions before production traffic does.
Capabilities
Every external action maps to typed tool schemas, MCP-ready where appropriate, with timeouts, idempotency rules, and explicit failure modes.
Payments, policy changes, customer commitments, and data exports pause for approval with full context attached.
Persistent memory, step-level logs, tool I/O capture, and replay tooling so operators can diagnose misfires without guesswork.
Iteration budgets, model tiering, and circuit breakers prevent runaway token spend on stuck agent loops.
Capabilities
Same control plane, typed tools, HITL, and traces, applied to channels and runtimes enterprises now ask for by name.
Telephony and real-time assistants with barge-in, latency budgets, and the same tool contracts and approval gates as text agents.
Bounded UI automation where APIs do not exist, scoped credentials, step limits, and human publish on irreversible actions.
Vision, voice, and tools in one loop for ops floors and service desks, still evaluated and logged like any other worker.
Checkpointed cases that outlive a single model call, durable orchestration (e.g. Temporal / Prefect) with human review stages.
How we engage
We ship narrow, high-value agent lanes before expanding orchestration breadth.
01
Map the human process today, inputs, decisions, systems touched, and exception paths, before naming any agent roles.
02
Wire MCP-ready or native integrations with least-privilege credentials scoped to each agent persona.
03
Prove one lane end-to-end with evaluation datasets drawn from real cases, including edge and failure scenarios.
04
Introduce supervisor and specialist agents with shared state, conflict resolution, and escalation to human queues.
05
Load testing, observability dashboards, on-call runbooks, and continuous eval in CI before full rollout.
Observable
Every tool call logged & replayable
Bounded
Autonomy limits by action class
Integrated
ERP, CRM, ticketing, custom APIs
Evaluated
Golden paths before each release
Fit
High-volume triage with clear routing rules
Supervisor agent + specialist workers with queue handoff
Research across multiple internal sources
Planner agent with retrieval sub-agents and citation assembly
Long-running case work with state
Stateful agent with checkpointed memory and human review stages
Customer-facing actions with compliance risk
Draft-only agent with mandatory human publish step
Continue
FAQ
Agents reason over unstructured context and adapt within policy bounds; we still integrate with deterministic automation where reliability demands it.
Yes, via APIs, message buses, or controlled UI automation, scoped by tool contracts and approval rules you define.
Exception queues, rollback hooks, and eval alerts limit blast radius; high-risk paths never auto-commit without human sign-off.
Voice and real-time channels use the same agent runtime, tool policy, and audit trail as text. We add them when the workflow actually needs a phone or live audio path, not as a demo overlay.
Next step
A focused strategy conversation, constraints, systems, and what production readiness looks like for your organization.